Privacy Policy

We collect information to provide and improve our services:

• Account data: name, email, password (hashed), profile details.
• Usage data: pages viewed, course progress, device and browser information, approximate location based on IP.
• Transaction data: billing address, payment status, limited payment identifiers (processed by payment providers).
• Support data: messages, attachments, and records of your requests.
• Cookies and similar technologies as described below.

• Provide, operate, and maintain our learning services.
• Personalize content, recommendations, and features.
• Process transactions and send related information.
• Monitor and analyze usage to improve performance and security.
• Communicate with you about updates, promotions, and surveys (with your preferences and applicable laws).
• Ensure legal compliance and enforce terms.

We use necessary cookies to run our site and optional analytics, functional, and marketing cookies with your consent. You can manage preferences at any time in Cookie settings.

• Necessary: enable core functionality such as security, network management, and accessibility.
• Analytics: help us understand usage and improve services.
• Functional: remember your settings and enhance features.
• Marketing: personalize offers and measure campaign effectiveness.

• Service providers: hosting, analytics, customer support, and payment processing under contractual safeguards.
• Legal: to comply with law, respond to legal requests, or protect rights, property, and safety.
• Business transfers: in mergers, acquisitions, or asset sales, we will ensure continued protection of your data.
• With your consent or at your direction.

We apply administrative, technical, and organizational measures proportional to risk, including encryption in transit, access controls, monitoring, and regular testing. No method of transmission or storage is 100% secure; we continuously improve our safeguards.

We retain personal data only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Criteria include account status, legal requirements, and business needs.

Depending on your jurisdiction, you may have the right to access, rectify, erase, restrict or object to processing, portability, and withdraw consent. You also may have the right to lodge a complaint with a supervisory authority.

We may transfer data to countries outside your jurisdiction. Where required, we use appropriate safeguards such as Standard Contractual Clauses and conduct transfer impact assessments.

Our services are not directed to children under the age of 13 (or as defined by local law). We do not knowingly collect personal data from children. If you believe a child provided us data, contact us and we will take appropriate action.

We may update this policy to reflect changes in technology, law, or our services. We will post updates here and revise the “Last updated” date. For material changes, we may provide additional notice.

Legal Bases

• Contract: to provide services you request.
• Legitimate interests: to operate, secure, and improve services.
• Consent: for optional features like marketing and non-essential cookies.
• Legal obligation: to comply with law.

Controller

Orderly Space Academy acts as the controller for most processing described herein.

California residents have the right to know, delete, correct, opt out of sale/share of personal information, and limit use of sensitive personal information. You can exercise rights via the Data Request flow or the “Do not sell/share” control above.

If you have privacy questions or requests, contact our Data Protection team:

• Email: [email protected]
• Phone: +1 (332) 584-9071
• Address: 120 Orbital Way, Suite 7, New York, NY 10013, USA